Services

We will be happy to assist you for any enquiry regarding the airport’s facilities at our information counter located in the check-in hall.

At check-in
If you hold baggage exceeds the standard dimensions (out of gauge “OOG), you will be directed by the check in agent towards the oversized screening checkpoint. Please check in advance with your airlines the maximum admissible dimensions.

The business lounge is operated by Plaza Premium Lounge, a worldwide appreciated brand. The contemporary interiors have been designed by the Hong Kong star designer Kinney Chan of KCA Associates. The lounge provides premium services including a rich all-day buffet and signature drinks, as well as the business facilities and massage services.


Eligible passengers (according to airlines):
- Business and first class
- Gold and Platinum airlines membership
- VIP credit cards (to be check with your bank)
 

Our airport is pleased to offer free and unlimited Wi-Fi inside our Terminal, both at arrival and departure.
To get connected, just follow these steps:
1. Turn on the Wi-Fi on your computer, tablet or smartphone.
2. Select the network "VINCI Airports wifi" and open your Internet browser.
3. Write a valid email and select your country.
After accepting the Terms and Conditions you will be online and ready to freely access your email and all of your favorite websites.

Location: Domestic Terminal Building

@ Departure check-in hall

All major currencies are accepted at our money changers. For an indication of exchange rate, please visit the website of the National Bank of Cambodia.

The smoking lounge is located in the boarding area of the International Departure in front of gate 9/10 and at Domestic Departure Terminal next to Senteurs D'Angkor shop.

Should you need medical assistance, please address to information counter in the check-in hall.

International departure (boarding area)

International departure check-in area (public concourse)

Domestic departure (boarding area)

Managed by Plaza Premium Lounge, this Meet & Greet Service is dedicated to delivering the perfect airport experience for all travellers.  Our welcoming and friendly team is always at hand to ensure that your journey is hassle-free and seamless at the airport, be it departing, arriving or transiting.  Let us assist you with lounge stays, baggage handling, baggage clearance and itinerary recommendations, amongst others.

For Arriving travellers, our Customer Service Officer will meet the guests at the Arrival gate with a placard displaying guests’ name.  Upon meeting the guests, they will accompany the guests through Immigration clearance, Baggage Reclaim and Customs and then to the receiving party, or to the awaiting limousine/taxi.

For Departing travellers, our Customer Service Officer will meet the guests at the Departure Hall with a placard displaying guests’ name.  Upon meeting the guests, they will accompany the guests through the respective airline counter for their check-in and Immigration procedure clearance.  The guests will then be accompanied to either the boarding gate or to Plaza Premium Lounge to await their flight.